WELCOME

I look forward to working with you. I am deeply committed to helping you get unstuck and start to move forward with your health and create your vision for your personal life. Together we will explore your root causes and work towards finding or getting back to the life you want for yourself and your family.

Ellena Mendoza is not a physician or psychologist. If I, the client, suspect I may have an ailment or illness that may require medical attention, then it is my responsibility to consult with a licensed physician immediately. Only a licensed physician can prescribe drugs. Any mention of drugs in the course of consultation is only for the purpose of providing a complete history of drugs that the client is taking and not for Ellena Mendoza to judge the appropriateness of the medication. Any change in prescription or dosage is a decision the client makes with his or her physician.

I am a firm believer that we are a product of genetics and environment. There are some things about our environment that are out of our control, but what is in our control is our diet, sleep habits, relationships and how we approach them, spirituality, and how we take care of our mental and emotional needs and movement. The lifestyle aspect of our coaching includes the strategies and tactics needed to improve our personal environment and do what I call the “internal work.”

You are the greatest expert on your own life. I will help you understand how to get in touch with that expert so that you will be better equipped to listen to the clues your body is giving you and understand what to do with those clues. Working with your vision of what you want your health and your life to look like, we will use those clues to take actions that lead to extraordinary results. Your intuition and trust in yourself will dramatically improve your decision-making, timing, and results of the work we do together.

As a certified functional nutrition counselor, Ellena Mendoza primarily educates and motivates clients to assume more personal responsibility for their health by adopting a healthy attitude, lifestyle, and diet. Having a clear Coaching Agreement establishes a foundation for our work together. Coaching services are not in any way to be construed as, or a replacement for, psychotherapy, legal counsel, or medical advice. You are responsible for creating your own decisions and results. You agree not to hold me, or any company I am affiliated with, liable for any outcomes resulting directly or indirectly from the coaching process.

As your coach, you can expect me to:

I expect that you, as my client, will:

Depending on the package you choose, our coaching system includes a certain number of video conferencing and phone calls per month. These calls are scheduled on Tuesday, Wednesday, or Thursday at a time that is convenient for you and according to that day's availability. These calls are 60 and 30 minutes in duration.

In between regularly scheduled sessions, we will use the chat feature (if it is included in your package) to answer questions pertaining to supplements and protocols and troubleshoot any health issues that come up in between sessions. I will be available Monday through Friday to answer questions in the chat.

You will also be provided with updated notes and protocols within 24 hours after our session to aid you in moving forward with your treatment plan. I will call you for phone sessions, and you will log into my Zoom platform using the link provided in the Attractwell platform.

Everything we will be using in this coaching experience (tools, forms, schedules, documents, resources, etc.) will all be housed conveniently on a secure and confidential platform.  Upon enrolling in one of my Programs, you will be given access to this platform and will receive an email with access instructions. I recommend that you download the app from either the Apple or Play Store for easier access. The app for is fully functional on any phone or laptop and can also be accessed via a web browser.

At your convenience, you may access this platform to review and/or update the tools, documents, resources, etc. that we'll be using through our coaching. I will provide you with the access information and further instructions once we begin coaching.

Through this Private Client Website, I will provide you with specific forms to support you in preparing for your sessions so we can leverage every minute we spend together. I will also provide you with session notes and updated protocols to support you after our coaching session is complete; this will keep you moving forward and help you implement everything we discuss into your everyday life.

You also have access to “On Time” coaching through private chat in the portal. You can contact me anytime you wish, but answering the chat will be limited to my hours of operation. This would be Monday through Friday 9 am to 5 pm Pacific Standard Time. If you have a true emergency, please contact your doctor or the nearest emergency room.

The Coach represents, warrants, and agrees as follows: All information provided by the Client to the Coach during the course of the coaching relationship will be deemed “Confidential Information” and kept strictly confidential unless otherwise agreed in writing. The Coach will not disclose any communications, either verbal or written, that have taken place either between the Coach and the Client or with regard to this Agreement without the prior written consent of the Client.

This confidentiality restriction also applies to testimonials, which the Coach may use for promotional reasons only with the consent of the Client. The Client may request anonymity in connection with any testimonials to be used.

Notwithstanding the foregoing, “Confidential Information” does not include information that is:

The Coach may disclose Confidential Information if required to do so under applicable law, rule, or order; provided that the Coach, where reasonably practicable and to the extent legally permissible, provides the Client with prior written notice of the required disclosure. The Coach will return, or at the Client's request, destroy, all copies of the Confidential Information in the Coach’s possession or control upon termination of this Agreement.

Pay In Full New Client — the total amount of the agreement ($3,549.00) is due at the beginning of our coaching agreement.

Payment Plan — The above-mentioned sum can be broken down into 3 or 4 equal payments. If you decide you would like to pay on this plan, a deposit of the first month’s installment will be paid upon entering into this contract, and 2 or 3 equal installments will be made each month. With this option, the agreed-upon monthly payment would be made by credit card and automatically processed by my office on the same date of each month that you enrolled in the program. If you wish to spread your payments out further, you will have access to other payment platforms. Be aware, you may be charged interest to use these other payment platforms, and your repayment plan will be set up per the third-party platform and paid directly to said platform.

This program will expire after no more than 7 months and any sessions not used by you will be forfeited unless agreed upon by both parties to put your program on hold. Packages may be held for up to 3 months if circumstances are beyond your control. Upon discussion, that determination will be made by your coach. Canceled or rescheduled appointments with no less than 24 hours' notice after the second time will be forfeited.

We want you to join in the coaching experience. You have been looking for this resource and we do not want to delay you any longer.

If, after participating fully, you have not made improvement (shown by testing) in your digestive condition using the tools provided, I will continue to work with you on a month-to-month basis until symptoms have improved and subsequent testing reveals that improvement. This program is about taking positive action to alleviate your symptoms, get to the root cause, and get you on your way to living your best life.

If you participate fully, you'll get the kind of results outlined. If you do not show up for the calls or follow through on the commitments we’ve made together, the only guarantee is that it will not work for you.

By signing below, I acknowledge that I understand that Ellena Mendoza is a Certified Functional Nutrition Counselor and not a physician and that I should see a doctor if I think I have a medical condition. Ellena Mendoza will not be held liable for failure to diagnose or treat an illness, nor will she be liable for failure to prevent future illness. In addition, I have given Ellena Mendoza a complete and accurate account of any medical conditions that I may have and any medications that I am taking.

If you are ready to experience the results you want in your life, click “I Accept” below and you'll be prompted on how to get started.